At The Mala Shala, we want you to have the best shopping experience possible. That's why we offer a variety of options to suit your needs: SHIPPING & DELIVERY We offer fast and reliable shipping options to get your gemstones to you as quickly as possible. If you're in a hurry, we offer expedited shipping for an additional fee. EASY RETURNS If you're not completely satisfied with your purchase, we offer hassle-free returns within 30 days of purchase. Simply contact us to initiate the return process. TRACKING YOUR ORDER We provide tracking information for all orders so you can stay up-to-date on the status of your delivery. MONEY BACK GUARANTEE We stand behind the quality of our gemstones and offer a money-back guarantee if you're not completely satisfied with your purchase. 100% SECURE ORDERING We take your security seriously and use industry-standard encryption to protect your personal information when you shop with us. PRIVACY POLICY We respect your privacy and are committed to protecting your personal information. Please read our full privacy policy for more information.